PRIVACY POLICY

PRIVACY POLICY

Last Updated: October 6, 2026

The www.captainai.cloud website is owned and operated by Captain Ai FinTech (“Captain AI,” “we,” “us,” or “our”), which acts as the data controller of personal data collected through the website.

We have adopted this Privacy Policy to explain how we collect, use, protect, and process information obtained through www.captainai.cloud (“Website”). Please read this Privacy Policy carefully before using our Website.

We respect your personal data and are committed to maintaining its confidentiality and security.

Personal Information We Collect

When you visit www.captainai.cloud, we may automatically collect certain information about your device. This may include information about your web browser, IP address, time zone, device characteristics, and certain cookies installed on your device.

As you browse the Website, we may also collect information about:

  • The individual pages or products you view

  • The websites or search terms that referred you to our Website

  • How you interact with the Website

  • Technical information relating to your device and browser

  • Website usage and performance information

We refer to this automatically collected information as “Device Information.”

We may also collect personal information that you voluntarily provide to us, including, where applicable:

  • First and last name

  • Email address

  • Address

  • City or country of residence

  • Telephone number

  • Organization or company

  • Payment information

  • Information submitted through contact, registration, purchase, or other forms

We collect such information where necessary to provide our services, process transactions, communicate with you, fulfill contractual obligations, or operate our Website and business.

Why Do We Process Your Data?

Our priority is the security and responsible handling of customer data. We seek to collect and process only the information reasonably necessary for the operation and improvement of our Website and services.

Automatically collected information may be used to:

  • Identify potential security incidents or abuse

  • Maintain and improve Website functionality

  • Analyze Website performance and usage

  • Understand how visitors interact with our Website

  • Maintain security and prevent fraudulent or unauthorized activity

  • Generate aggregated statistical information

You may generally browse our Website without directly providing information that identifies you as an individual.

However, certain features may require you to provide personal information. For example, you may provide your email address, first name, last name, city of residence, organization, telephone number, or other information when contacting us, registering for a service, subscribing to communications, or completing a form.

You may choose not to provide certain personal information. However, doing so may prevent you from accessing or using certain Website features or services.

If you are uncertain about which information is required, please contact us at:

wecare@captainai.cloud

Your Rights

Depending on your location and applicable law, you may have certain rights concerning your personal data.

If you are a resident of the European Economic Area or another jurisdiction where applicable data-protection laws provide such rights, these may include:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights relating to automated decision-making and profiling, where applicable

If you wish to exercise an applicable privacy right, please contact us using the contact information provided below.

Where applicable, we may process personal information in order to perform a contract with you, fulfill an order or transaction, provide requested services, or pursue legitimate business interests.

Where legally permitted and necessary, personal information may be transferred or processed outside your country or region, including in countries such as Canada or the United States. Where required by applicable law, appropriate safeguards will be used for such transfers.

Links to Other Websites

Our Website may contain links to websites, platforms, or services operated by third parties.

These websites are not owned or controlled by Captain AI, and we are not responsible for their content, security, or privacy practices.

We encourage you to review the privacy policy of any third-party website before providing personal information or using its services.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information under our control against unauthorized access, use, modification, disclosure, or destruction.

Personal information may be stored on computer servers or other systems maintained in controlled and secured environments.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

Legal Disclosure

We may disclose information that we collect, use, or receive where disclosure is required or permitted by applicable law.

This may include situations where disclosure is necessary to:

  • Comply with a subpoena, court order, or other legal process

  • Comply with applicable laws or regulatory requirements

  • Protect our legal rights or property

  • Protect the safety of our users or other individuals

  • Investigate suspected fraud, abuse, or unlawful activity

  • Respond to a lawful government or regulatory request

We will seek to limit disclosures to information reasonably necessary for the applicable purpose.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

Contact Information

If you have questions about this Privacy Policy, wish to understand how your personal information is processed, or want to exercise an applicable privacy right, please contact us:

Captain Ai FinTech
Website: www.captainai.cloud
Email: wecare@captainai.cloud